The source, not the smell
An odor lives in a material. We find which one is holding it, and treat or remove that, because a fragrance is a countdown rather than a repair.
Smoke, pet, sewage, and mildew odors treated where they actually live.
A smell is never in the air on its own. It is coming out of something: carpet pad, insulation, subfloor, framing, or upholstery that absorbed it and releases it again whenever the room warms up.
That is why fragrance and surface cleaning buy a few days. Pro Restore traces the odor to the material holding it, removes or treats that material, addresses the moisture that often comes with it, then closes the space up and rechecks it warm rather than judging it with the windows open.
An odor lives in a material. We find which one is holding it, and treat or remove that, because a fragrance is a countdown rather than a repair.
Carpet pad, insulation, framing, and subfloor absorb smoke and sewage odors. Those are the surfaces that decide whether a room stays clear.
The space is aired, closed up, and rechecked warm, because odors that seem gone in an open house come back the first humid afternoon.
We map the moisture, photograph the damage, and scope the work in writing.
Barriers and negative air keep the affected area from reaching the rest of the building.
Unsalvageable material comes out, equipment goes in, and readings are logged daily.
Surfaces are cleaned and treated, then the space is rebuilt and walked with you.
Because the source was covered rather than treated. Fragrance and surface cleaning mask an odor while the material holding it is untouched, and warmth and humidity bring it straight back out.
Smoke, pet, sewage, mildew, and cooking odors, plus the musty smell that follows a water loss. Each one lives in a different material, so each one is approached differently.
Where a situation calls for it and the space can be safely vacated and aired afterwards. It is one tool among several and it never replaces removing or treating the material holding the odor.
Rarely. Sewage soaks into porous material, so pad, insulation, and affected drywall usually leave the building. What stays is cleaned, treated, and rechecked.
The space is closed up and rechecked warm rather than judged with the windows open, because a closed warm room is where an odor that was only masked shows itself again.
Tell us what happened and we will come out, read the moisture, and put the scope in writing.
Share a few details about the damage and we will reach out to arrange an assessment.